Glen Lyon Coffee Roasters

We always love to hear from people who share our passion for great coffee and believe in what we are doing. Our roastery cafe is based in beautiful Aberfeldy in the Scottish Highlands, and we offer a friendly and flexible work environment while striving to produce the best coffee possible. 

Online Sales and Digital Marketer

Job Specifications

Title: Online Sales and Digital Marketer 

Location: Glen Lyon Coffee Roasters, Aberfeldy Business Park, Aberfeldy PH15 2AQ

Terms: Part time role with flexible working hours. Minimum of 24 hours per week. 

Contract: Subject to a six-month probationary period 

Salary: £26,500 to £28,500 pro rata depending on experience

Start Date: 3rd June, 2024

Overview 

Glen Lyon Coffee is offering an exciting new role overseeing our online sales and advancing Glen Lyon Coffee’s digital marketing. You will primarily be responsible for the timely and accurate dispatch of our online orders. As a Digital Marketer you will develop Glen Lyon Coffee’s multi-channel communication strategies and work closely with the marketing team to help raise brand awareness and grow online sales. This will be an opportunity to work across a range of different digital platforms including social media, search engine optimisation (SEO) and pay per click (PPC) campaigns. 

Your main duties will be: 

• Overseeing the dispatch of our online orders and helping to supervise the duties of our Roastery Assistant 
• Monitoring and replying to our online customer inquiries
• Working with the marketing team to develop and implement a digital marketing strategy 
• Using advanced analytics software to identify and segment target customer audiences and assess end-to-end customer experience
• Measuring key performance metrics, including website traffic, audience engagement, service quotas, bounce rate and ad spend return on investment
• Reporting back the performance of marketing campaigns
• Creating and monitoring marketing campaign budgets

We are looking for a candidate that has the following: 

• Understanding of online dispatch, follow on customer service and a keen eye for detail 
• Experience in digital marketing and working with website analytics and social media platforms and/or willingness to learn the latest digital marketing technologies and trends
• Excellent communication skills and willingness to help produce written and visual (stills and video) content for social media 
• Strong analytical thinking skills and willingness to work closely with our marketing team
• A passion for speciality coffee and a desire to work in purpose led business

Some great reasons to work for us: 

• We offer all of our team year round permanent contracts with full holiday and pension benefits
• Glen Lyon Coffee is a living wage employer that reviews pay every 12 months and gives everyone a bonus at Christmas. We also offer a 10% profit share to all of our full time staff
• All of our team can sign up for a cycle to work and an electric car scheme
• We offer two fully paid days for staff to volunteer in the local community and are committed to putting people and environment before profit
• We have set up a Personal Development Fund to support staff through training courses to help them develop their careers at Glen Lyon Coffee
• We have a relaxed and friendly Roastery with plenty of time built into the day for lunch and breaks. We really care about the team’s wellbeing and carry out personal development (PDR) reviews every year to help our team grow in their roles
• We're a B Corp certified business committed to working to high social and environmental standards
• Our team can drink and take home Glen Lyon Coffee for free, as well as buy our kit and merchandise at discounted prices

Our spiritual home:

Glen Lyon Coffee is based in the beautiful town of Aberfeldy, Scotland’s outdoor adventure capital. From our front door there is easy access to canoeing, hill walking, paddle boarding, wild swimming, ski touring and mountain biking. If after all that you need a city break Glasgow and Edinburgh are only an hour and half away by car and train!

Non-discrimination statement  

Glen Lyon Coffee treats all employees the same regardless of age, gender, sexuality or ethnicity.  

Deadline and Interviews 

The deadline for applications is 5pm on Friday the 26th April 2024. 

Interviews will be held during the week of Monday the 29th of April 2024. 

Start date is early June 2024.

To Apply

Send your CV and covering letter to jobs@glenlyoncoffee.co.uk